• Ensure excellent service delivery by responding promptly and professionally to HR-related inquiries received in person, by phone, or by email.
• Ascertain accurate and detailed information to be actioned, inputting details into the HR systems, and implementing follow-up activities.
• Liaise with HR colleagues and other departments to ensure the accurate communication of relevant information.
• Prepare formal HR documentation, such as offers of employment and changes to terms and conditions, ensuring all employment terms are in line with the latest employment law, Company policy, and relevant working patterns and payments.
• Process employee absence, recording on HR systems, and providing managers with employee absenteeism summaries for absence monitoring.
• Action appropriate processes to manage resignations or leavers from the business, ensuring relevant departments are informed.
• Administer corporate benefits.
• Arrange occupational health appointments in line with Company/ role requirements.
• Arrange Company Inductions for all new starters within the business.
• Assist with booking interviews and attending interviews as an HR representative as required
• Input, retrieve, and report data on HR systems, ensuring filing is maintained and up to date to provide real-time information.
• Prepare payroll actions in line with new hires, changes to terms and conditions, leavers' absence, and allowances.
• Maintain confidentiality and discretion at all times.
• Ensure the continuous adherence to, and improvement of, safety and environment, participating in the constant improvement of customer service, processes, and cost-effectiveness.
• Work in a collaborative and supportive HR team, comprising Recruitment, Training and Development and HR Advisory, reporting directly to the HR Manager.
• Support the Human Resources manager in conducting capability investigations, including grievance and disciplinary procedures.
• Monitor, review, and update all Human Resources handbook and policies to ensure compliance with current legislation.