HR & Training Administrator

• Respond promptly and professionally to HR/Training-related inquiries, and provide guidance and support on various employment/training matters.

• Act as a resource for employees seeking guidance on benefits, policies and procedures. 

• Ensure the mailbox is kept updated and queries are responded to promptly

• Prepare formal HR documentation, such as offers of employment.

• Ensure that all HR documentation is saved in the correct format in personnel files

• Process employee absence, recording on HR systems, and providing managers with employee absenteeism summaries for absence monitoring. 

• Process leavers from the business, ensuring relevant departments are informed, systems updated, and exit interviews offered.

• Administer corporate benefits such as cash plans, pension, and private medical insurance.

• Arrange Company Inductions for all new starters within the business.

• Assist with booking interviews and attending interviews as an HR representative 

• Input, retrieve, and report data on HR systems, ensuring filing is maintained and up to date.

• Support with conducting investigations, grievances, and disciplinary issues according to company policies and procedures.

• Prepare payroll actions, new hires, changes to terms and conditions, leavers, absence and allowances.

• Update and maintain the Learning Management System (LMS) to effectively manage employees’ training records.

• Coordinating training bookings as per the training matrix and the additional logistics of any bookings, such as arranging accommodation.

• Forward Joining Instructions in line with company policy, notifying employees of any  changes/cancellations

• During the onboarding process review upcoming new starts roles against minimum training requirements and create training plans with their line management to meet these requirements.

• Ensuring all employee Training records and competencies are up-to-date and accessible.

• Maintain, update and monitor CBT modules.

• Ensure there are copies of all mandatory qualifications/certifications on file, including follow-up for expired certifications.

• Provide support and training throughout the company to ensure full optimisation of our online training tool, IHASCO

• Maintain confidentiality and discretion at all times. 

• Customer-focused with a proven track record within an administrative role

• Knowledge and the practical application of UK HR legislation

• Ability to develop and maintain effective relationships with colleagues, customers and vendors

• Accustomed to working effectively in a fast-paced environment, flexible and can adapt to changing workloads and priorities, where High standards are not compromised under pressure

• Strong interpersonal and communication skills, both verbal and in writing

• Ability to work stand-alone while being a positive contributor to the broader team

• Motivated to achieve the highest standards of performance and customer support, maintaining a culture of continuous improvement and innovation

• Solutions based on strong planning, organising and numeric skills, and excellent attention to detail.

• Computer literate with well-developed IT skills across the Microsoft suite and a practical understanding of data entry and reporting applications.

• 32 days of annual leave (increasing with length of service).
• Private health insurance.
• Employee Assistance Programme offering 24/7 confidential support.
• Private pension scheme.
• Life assurance.